Customer Engagement Last week we discussed Customer Retention – next week, we’ll consider Customer Acquisition. This week, we’ll take a…
Customer vs Client If you’ve been in business for any length of time, you’ve probably come across the term “CRM”.…
Calendar/Task Management Microsoft Outlook I had a client a few years back – an office with about five people working…
Employees Many Small Businesses are “solopreneurs“, so this post won’t apply to them… now. Hopefully, many of these one-person enterprises…
Clients Every Small Business owner, operator or employee should be aware that it costs much more to acquire a new…
Competition Are you the best at what you do? Among the best? Anywhere close to the best? Wherever you rank…
Procrastination You’re only as good as your word. Missing deadlines, arriving late for meetings, forgetting to follow up or follow…
